1. We aim to process all orders within 3 working days. If you have any concerns about your delivery or would like to arrange for an alternative delivery date you can contact us at  or call our head office on 020 7934 9322.

2. Gift packs will be posted to you by Second Class post. CARE International UK will not, however, accept any responsibility for documents mislaid or lost by the Royal Mail.

3. If you wish the gift pack to be sent directly to your recipient, please note that we can only manage one delivery address per online order. If you want to buy gifts to send to multiple addresses, you can either order each gift separately online, or else call us on 020 7934 9322 and we will be happy to help with your order.

4. Gift prices include the cost of the gift itself, plus all transport, administration and support costs. Gifts often include training and ongoing support. For example, an animal gift may include veterinary support, or a farming gift may include training in land care and optimum framing techniques.

Thank you